We delivered total sales growth of 4%¹ (1% on a reported revenue
basis²) with an adjusted profit before tax (PBT) of £22.0m (adjusted
PBT margin of 0.6%), in line with guidance. The reported loss before tax
of £31.9m is stated after £53.9m of adjusting items. Adjusted earnings
before interest and tax (EBIT) were £44.1m, representing an adjusted
EBIT margin of 1.1%, a 420bps decline year-on-year.
The second half of the year proved more challenging than we expected.
While we had expected an acceleration in revenue growth against
weaker comparatives, inflationary pressures on consumers increased
markedly as the year progressed, and impacted consumers’ confidence
and discretionary income. As a result, growth in the second half was
lower than had been anticipated. We also saw an increase in return
rates through the year, rising above pre-pandemic levels from May
onwards. Together, these led to higher inventory levels across all
fulfilment centres, further exacerbated by our immediate withdrawal
from Russia on 2 March 2022.
We delivered revenue growth in the UK and US of 7% and 10%
respectively. Growth in Europe of 2%, while Rest of World (RoW)
declined by 9%³. Active customers⁴ have grown by 2% from 25.3 million
at the end of FY21 to 25.7 million at the end of FY22, however, growth
in active customers slowed in the second half as customer acquisition
became more challenging.
Gross margin reduced by 180bps, in line with guidance. The reduction
reflected the anticipated contractually higher sea freight rates
year-on-year, along with the full-year impact of increased promotional
activity. This was partially offset by lower markdown costs in the
second half year-on-year, along with improvements in buying margins
and the benefit of mid-single digit price increases across ASOS brands
for both Spring/Summer and Autumn/Winter collections.
We increased our UK and RoW capacity during the year, bringing the
Lichfield fulfilment centre online in August 2021. This gave rise to an
anticipated increase in shipping and warehouse costs, given the
ensuing manual fulfilment costs and split orders. Furthermore, FY22
was marked by significant inflationary pressures across labour, freight
and delivery costs, with the impact on profitability exacerbated by
elevated inventory levels and an increase in return rates across the
year. We were able to partially mitigate these cost headwinds by
reducing planned marketing investment, in addition to securing
continued cost and operational efficiencies. As a result of these
actions, we delivered c.£120m in cost mitigation to largely offset
cost escalations through Lean programme efficiencies, payment
optimisation and returns process optimisation.
Cash outflow of £339.8m reflects primarily the working capital outflow
associated with an increase in inventory driven by: (i) a marked slowdown
in demand driven by global economic uncertainty; (ii) the timing impact
of FY21 stock that was only received in FY22 as a result of supply chain
delays; (iii) the impact of increased returns; and (iv) the early receipt of
FY23 stock in FY22. Capital expenditure totalled £182.9m in support of
the planned automation programmes at Lichfield and Atlanta; technology
investments into digital platforms, business systems and infrastructure
in support of the development of the marketplace integration platform
required for Partner Fulfils; continued optimisation of the customer
experience in support of new features and improvement in conversion;
and investments in support of progress against our data strategy.
Total sales grew 4%⁵, against a challenging backdrop in FY22. Since our
last update in June 2022, trading weakened in August as customers
faced increased cost-of-living challenges and delayed spend on
Autumn/Winter categories. We delivered sales growth of 7% in
the UK, reflecting good performance against a challenging backdrop.
The US grew by 10% supported by the expansion of wholesale, which
annualised in P3, and a more locally relevant consumer offer. The EU
grew by 2%, with stronger growth in P4 (+9%) as we cycled a period
of weaker comparatives, however, overall performance for the year
remained muted as return rates trended higher than pre-pandemic
levels in some territories. RoW declined by 9%³ as it continued to be
impacted by poor delivery propositions in the first half and increased
local competition, however ASOS noted an improvement in H2 as
delivery disruptions eased and ASOS was able to return to more
normalised delivery propositions.
Active customers grew by 2%⁴, reflecting a slowdown in customer
acquisition in the second half. Visits increased by 1%⁶ and the
increase in orders and frequency was reflective of increased
consumer engagement and more intentional purchasing. ABV stepped
back by 3%⁷ as return rate increases year-on-year were only partly
offset by increased prices and a mix back into higher price point
product categories.
Gross margin reduced by 180bps, in line with guidance. The reduction
reflected the anticipated contractually higher sea freight rates
year-on-year, along with the full-year impact of increased promotional
activity. This was partially offset by lower markdown costs in the
second half year-on-year, along with improvements in buying margins
and the benefit of mid-single digit price increases across ASOS brands
for both Spring/Summer and Autumn/Winter collections.
We delivered adjusted profit before tax of £22.0m, in line with the
lower end of guidance, a reduction of 89% year-on-year. Adjusting
items for the year totalled £53.9m and comprised of: (i) £25.4m costs
incurred in relation to accelerating the ASOS strategy through the
change programme, (ii) £5.7m relating to our transition to a Main
Market listing, (iii) £18.5m for a non-cash impairment charge relating
to the right-of-use asset and associated fixtures and fittings at our
Leavesden office because of the decision to vacate and sublet unused
space to third parties, (iv) (£6.4m) relating to the release of a provision
for costs relating to the Topshop acquisition, (v) £10.7m relating to the
amortisation of acquired intangible assets. Taking these adjusting
items into account, we delivered a reported loss before tax of £31.9m.
Also included within adjusted profit before tax for the year is the net
impact of Russia, which had an estimated negative £14m impact on
profit versus our original expectations for the year. This impact arose
due to the immediate decision to suspend sales on 2 March 2022,
amounting to c.2% of sales, and from additional costs incurred to clear
through the resulting excess stock and fulfilment centre inefficiencies.
Also included in the net loss of £14m was a gain of £19.3m, recognised
as other operating income, from closing out Russian Roubles hedges
no longer required.
Gross margin
Gross margin was down 180bps year-on-year, mainly driven by
increased markdown and elevated freight costs.
The increase in markdown was primarily concentrated in H1, as the
clearance activity which started in P4 FY21 to sell-through late arriving
Spring/Summer ’21 stock continued into the Autumn/Winter season
and investments were made during peak in response to competitors’
offers. This improved in H2 as a period of heavier discounting in the
prior year was cycled, generating a small improvement year-on-year.
Freight and duty costs were elevated throughout the year with an
adverse impact of 180bps, driven by higher rates in the market due to
reduced supply and our decision to use air freight to accelerate intake
for peak. This improved in H2 as our contracted ocean freight rates
were favourable against those available in the market, albeit higher
year-on-year. This allowed greater control of costs in H2, as well
as the ability to allocate volume in a more cost-efficient way across
intake lanes.
1 Total revenue growth CCY excluding Russia of 4% (+2% CCY including Russia).
2 1% reported revenue growth including Russia.
3 RoW declined by 9% CCY excluding Russia and by 20% CCY including Russia.
4 Active customers grew by 0.4m year-on-year to 25.7 million excluding Russian
active customers (flat at 26.4m including Russian active customers).
5 Total sales grew 4% CCY excluding Russia, 2% CCY including Russia and 1%
on a reported basis including Russia.
6 Group visits increased by 1% excluding Russia in FY22 and declined 2%
including Russia.
7 Group ABV declined 3% on a constant currency basis excluding Russia and
declined 4% on a constant currency basis including Russia.
ASOS PLC
ANNUAL REPORT AND ACCOUNTS 2022 029